See a doctor when you need to, not only when the clinic is open.
City Hospital is open 24 hours a day, every day of the year. Tell our AI receptionist what you need and it will find the right department and offer you real appointment times, without waiting on hold.
From your message to a confirmed time
You write to us
Use the form below in your own words. Tell us the department if you know it, and when you would like to come.
The AI receptionist reads it
It works out which department fits and how soon you should be seen. It does not diagnose or give medical advice.
Emergencies go to people
If your message describes something like chest pain or trouble breathing, you are told to call 112 straight away and our duty team is alerted.
You choose a time
You receive an email with open appointment times, at any hour, checked against the hospital calendar. Reply with the number you prefer.
You get a confirmation
We confirm the appointment, send a calendar invitation and remind you if you have not picked a time.
Departments
Choose one to start your request. Not sure? Pick "Not sure" and describe your concern.
What this service is, and is not
It can
- Book, and help you choose, appointment times
- Answer simple questions about your request
- Email you a confirmation and reminders
It cannot
- Diagnose, or tell you which medicine to take
- Replace a call to 112 in an emergency
- Read test reports or give results
Request an appointment
You will get a reply by email within a minute or two, at any hour. Please use an email address you check regularly.
Your enquiry is stored so the care team can arrange your visit. Do not include Aadhaar, card or insurance numbers.